Front Office External exam Topics
Tutorial
by Divya Thakur
All > Advance Room Division Management > Presentation Topics
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| S. No | Enrollment No | Name | Presentation Topic's | Remarks | Journal Remarks |
| 1 | 00211002217 | Explain the numerical | Calculate the occupancy percentage for a 350 rooms hotel which sells 245 rooms On a certain date if 25 rooms were blocked for spring cleaning and 25 rooms for renovation. | Checked | |
| Design a brochure for different packages offered by a: | |||||
| 2 | 00311002217 | Resort on a beach | Checked | ||
| 3 | 00411002217 | Business Hotel in a city | Checked |
||
| 4 | 00511002217 | Hotel in a Pilgrimage City | Checked |
||
| 5 | 00611002217 | Create a duty roster for front office department of a 4 star hotel having 200 rooms | Make it in Excel. | Checked |
|
| 6 | 00811002217 | Explain the concept of Commissioning : OTA Model-(Merchant) | Make PPT . Refer Online Travel agency Models |
Checked |
|
| 7 | 00911002217 | Designing chart-New strategies in hotels towards revenue enhancement. | Combined task | Checked |
|
| 8 | 01011002217 | Checked |
|||
| 9 | 01111002217 | Collect two situations of handling guest complaints and how to deal with it. | Combined task | Checked |
|
| 10 | 01211002217 | Checked | |||
| 11 | 01311002217 | Explain the concept of Commissioning : OTA Model-(Opaque) | PPT | Checked |
|
| 12 | 01411002217 | Explain the concept of Commissioning : OTA Model-(Agency) | PPT | Checked |
|
| 13 | 01811002217 | Explain the numerical ( Numerical no 1) | https://imgur.com/a/6cBjLCp |
Not Checked | |
| 14 | 01911002217 | Explain the numerical ( Numerical No 2) | https://imgur.com/a/6cBjLCp |
Checked |
|
| 15 | 02211002217 | Plan a training schedule for 15 employees of front office department of a five star hotel. | Checked |
||
| 16 | 02311002217 | Case study | Explain the case and answer Q1 from the mentioned blog- An effective methodology for front office training: Case study method | Checked |
|
| 17 | 02411002217 | Answer the rest question from the above case. | Checked | ||
| 18 | 02511002217 | Auditing of bill statements | Combined task- Link for reference - Auditing of bill statements | Checked | |
| 19 | 02611002217 | Auditing of bill statements | Checked |
||
| 20 | 02711002217 | Write a regret letter to a guest who is not satisfied with some parts of services. | Make a guest complaint and prepare a regret letter. | Checked | |
| 21 | 02911002217 | Explain Six Sigma | PPT | Not Checked | |
| 22 | 03011002217 | Explain the numerical- Numerical no 1 | https://imgur.com/a/nhqRPtY | Checked |
|
| 23 | 03111002217 | Explain the numerical- Numerical no 2 | https://imgur.com/a/nhqRPtY | Checked |
|
| 24 | 03311002217 | Explain the numerical- Numerical no 3 | https://imgur.com/a/nhqRPtY | Not Checked | |
| 25 | 03411002217 | Present few live examples of Employee Empowernment | Make a video | Checked |
|
| 26 | 03511002217 | Environment friendly Practices followed by hotels. | Checked |
||
| 27 | 03611002217 | ARR and RevPar | Make it in Excel. | Not Checked | |
| 28 | 03811002217 | Explain the concept of Commissioning : OTA Model-(Merchant) | Make PPT . Refer Online Travel agency Models. | Checked |
|
| 29 | 03911002217 | Designing chart-New strategies in hotels towards revenue enhancement. | Combined task | Checked |
|
| 30 | 04011002217 | Checked |
|||
| 31 | 04111002217 | Collect two situations of handling guest complaints and how to deal with it. | Combined task | Checked |
|
| 32 | 04311002217 | Checked | |||
| 33 | 04411002217 | Explain the concept of Commissioning : OTA Model-(Opaque) | Make PPT . Refer Online Travel agency Models. | Checked |
|
| 34 | 04511002217 | Explain the concept of Commissioning : OTA Model-(Agency) | Make PPT . Refer Online Travel agency Models. | Checked | |
| 35 | 04711002217 | Explain the numerical- Numerical no 2 | https://imgur.com/a/nhqRPtY | Checked |
|
| 36 | 04811002217 | Explain the numerical- Numerical no 3 | https://imgur.com/a/nhqRPtY | Checked |
|
| 37 | 04911002217 | Plan a training schedule for 15 employees of front office department of a five star hotel. | Not Checked | ||
| 38 | 05011002217 | Case study | Explain
the case and answer q1 from the
mentioned blog- An effective methodology for front office training: Case study method |
Checked | |
| 39 | 05111002217 | Answer the rest questions of the above case | Checked |
||
| 40 | 05211002217 | Auditing of bill statements | Combined task- Link for reference - Auditing of bill statements | Checked |
|
| 41 | 05311002217 | Auditing of bill statements | Checked | ||
| 42 | 05411002217 | State the advantage of sending a regret letter to a guest who is not satisfied with some parts of services. | Not Checked | ||
| 43 | 05511002217 | Explain Six Sigma | PPT | Checked |
|
| 44 | 05611002217 | Numerical no 4 | https://imgur.com/a/nhqRPtY | Checked | |
| 45 | 05711002217 | Numerical no 5 | https://imgur.com/a/nhqRPtY | Not Checked | |
| 46 | 05811002216 | Explain Employee Motivation techniques | Make PPT Refer : Front Office | Checked | |
| 47 | 05811002217 | Why Orientation Is Important for New Employees | Make PPT Refer : Front Office | Checked |
|
| 48 | 05911002217 | Explain Job Description and Specification in Front Office department | Make PPT Refer : Front Office | Checked | |
| 49 | 06011002217 | Hiring process, Recruitment and selection | Make PPT Refer : Front Office | Checked | |
| Design a brochure for different packages offered by a: | |||||
| 50 | 06211002217 | Heritage property for business purpose | Checked |
||
| 51 | 06411002217 | Business Hotel in a city | Checked |
||
| 52 | 06511002217 | Hotel in a Pilgrimage City | Not Checked | ||
| 53 | 06611002217 | Create a duty roster for front office department of a 5 star hotel having 400 rooms | Checked | ||
| 54 | 06711002217 | TQM Practices followed by hotels. | PPT | Checked |
| 55 | 06911002217 | Explain the numerical | Calculate the occupancy percentage for a 350 rooms hotel which sells 245 rooms On a certain date if 25 rooms were blocked for spring cleaning and 25 rooms for renovation. | Checked | |
| 56 | 07111002217 | TQM practices followed by hotels | Checked |
||
| 57 | 07211002217 | Design a brochure for different packages offered by a Resort on a beach | Checked |
||
| 58 | 07411002217 | Design a brochure for different packages offered by a Business Hotel in a city | Checked | ||
| 59 | 07511002217 | Design a brochure for different packages offered by a Hotel in a Pilgrimage City | Checked |
||
| 60 | 07911002217 | Create a duty roster for front office department of a 4 star hotel having 200 rooms | Make it in Excel. | Checked | |
| 61 | 08011002216 | Explain the concept of Commissioning : OTA Model-(Merchant) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked |
|
| 62 | 08011002217 | Designing chart-New strategies in hotels towards revenue enhancement. | Combined task | Checked |
|
| 63 | 08111002217 | Checked |
|||
| 64 | 08211002217 | Collect two situations of handling guest complaints and how to deal with it. | Combined task | Not Checked | |
| 65 | 08311002217 | Not Checked | |||
| 66 | 08411002217 | Explain the concept of Commissioning : OTA Model-(Opaque) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked |
|
| 67 | 08511002217 | Explain the concept of Commissioning : OTA Model-(Agency) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked | |
| 68 | 08611002217 | Explain the numerical | https://imgur.com/a/6cBjLCp | Checked |
|
| 69 | 08711002217 | Explain the numerical | https://imgur.com/a/6cBjLCp | Checked |
|
| 70 | 08811002217 | Plan a training schedule for 15 employees of front office department of a five star hotel. | Not Checked | ||
| 71 | 08911002217 | Case study | Explain
the case and answer q1 from the
mentioned blog-
https://www.connectclue.com/article/details/BLUR2351624430225491/an-effective-methodology-for-front-office-training--case-study-method |
Checked |
|
| 72 | 09011002217 | Answer the rest questions of the above case | Checked |
||
| 73 | 09211002217 | Auditing of bill statements | Combined task- Link for reference https://www.connectclue.com/article/details/TTUR2351622048546652/auditing-of-bill-statements | Checked | |
| 74 | 09311002217 | Auditing of bill statements | Checked |
||
| 75 | 09411002217 | State the advantage of sending a regret letter to a guest who is not satisfied with some parts of services. | Checked | ||
| 76 | 09511002217 | Explian Six Sigma | PPT | Checked |
|
| 77 | 09611002217 | Explain the numerical- Numerical no 1 | https://imgur.com/a/nhqRPtY | Checked | |
| 78 | 09711002217 | Explain the numerical- Numerical no 2 | https://imgur.com/a/nhqRPtY | Not Checked | |
| 79 | 09811002217 | Explain the numerical- Numerical no 3 | https://imgur.com/a/nhqRPtY | Checked | |
| 80 | 09911002217 | Present few live examples of Employee Empowernment | Make a video | Checked | |
| 81 | 10111002217 | Environment friendly Practices followed by hotels. | Checked |
||
| 82 | 10211002217 | ARR and RevPar | Make it in Excel. | Checked |
|
| 83 | 10311002217 | Explain the concept of Commissioning : OTA Model-(Merchant) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked |
|
| 84 | 10411002216 | Designing chart-New strategies in hotels towards revenue enhancement. | Combined task | Checked |
|
| 85 | 10511002217 | Checked |
|||
| 86 | 10611002217 | Collect two situations of handling guest complaints and how to deal with it. | Combined task | Checked | |
| 87 | 10711002217 | Checked |
|||
| 88 | 10811002217 | Explain the concept of Commissioning : OTA Model-(Opaque) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked |
|
| 89 | 10911002217 | Explain the concept of Commissioning : OTA Model-(Agency) | Make PPT . Refer https://www.connectclue.com/article/details/TTUR2351622127837335/online-travel-agency-models- | Checked | |
| 90 | 11011002217 | Explain the numerical- Numerical no 2 | https://imgur.com/a/nhqRPtY | Checked |
|
| 91 | 11111002217 | Explain the numerical- Numerical no 3 | https://imgur.com/a/nhqRPtY | Checked |
|
| 92 | 11211002217 | Plan a training schedule for 15 employees of front office department of a five star hotel. | Checked |
||
| 93 | 11311002217 | Case study | Explain
the case and answer q1 from the
mentioned blog-
https://www.connectclue.com/article/details/BLUR2351624430225491/an-effective-methodology-for-front-office-training--case-study-method |
Checked | |
| 94 | 11411002217 | Answer the rest questions of the above case | Checked | ||
| 95 | 11511002217 | Auditing of bill statements | Combined task- Link for reference https://www.connectclue.com/article/details/TTUR2351622048546652/auditing-of-bill-statements | Checked |
|
| 96 | 11611002217 | Auditing of bill statements | Checked |
||
| 97 | 11711002217 | State the advantage of sending a regret letter to a guest who is not satisfied with some parts of services. | Checked |
||
| 98 | 11811002217 | Explain Six Sigma | PPT | Not Checked | |
| 99 | 11911002217 | Numerical no 4 | https://imgur.com/a/nhqRPtY | Checked |
|
| 100 | 12011002217 | Numerical no 5 | https://imgur.com/a/nhqRPtY | Checked | |
| 101 | 12111002216 | Explain Employee Motivation techniques | Make PPT Refer :https://www.connectclue.com/article/details/TTUR2351625539227362/front-office- | Not Checked | |
| 102 | 12111002217 | Why Orientation Is Important for New Employees | Make PPT Refer :https://www.connectclue.com/article/details/TTUR2351625539227362/front-office- | Checked |
|
| 103 | 12211002217 | Explain Job Description and Specification in Front Office department | Make PPT Refer :https://www.connectclue.com/article/details/TTUR2351625539227362/front-office- | Checked |
|
| 104 | 12311002217 | Hiring process, Recruitment and selection | Make PPT Refer :https://www.connectclue.com/article/details/TTUR2351625539227362/front-office- | Checked | |
| 105 | 12411002217 | Job Description and Job Specification of RDM | Checked |
||
| 106 | 12511002217 | Design a brochure for different packages offered by a Heritage property for business purpose | Checked |
||
| 107 | 50111002217 | Design a brochure for different packages offered by a Business Hotel in a city | Checked |
||
| 108 | 50211002217 | Design a brochure for different packages offered by a Hotel in a Pilgrimage City | Checked |
||
| 109 | 75111002217 | Create a duty roster for front office department of a 5 star hotel having 400 rooms | Checked |
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